How we collect information and what do we do with it

Wild Bird Adventures (WBA) is committed to your right to privacy and to keeping your personal information private.  You can visit Wild Bird Adventures website without telling us who you are or revealing any identifying information about yourself.  

 

However, because our website includes areas in which visitors can provide personally identifying information such as name, address, email address, and phone number, we have developed this Privacy Policy to inform you of our practices regarding the information we collect about you.  The personal information we collect will only be used to facilitate providing the services that you request from us.   

 

When you access our website or conduct a transaction on it, as part of the process we collect data that does not identify you personally, such as the Internet protocol (IP) address used to connect your computer to the Internet.  We also may collect personally identifiable information like your name, mailing address, login IDs, payment details (including credit card information), comments, feedback, product reviews, recommendations, passwords used on our site, computer and connection information, and purchase history.  We may also use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page: this helps us improve our website to make your next visit even better.  

 

 

Why we need this information

We collect personal and non-personal information for the following reasons:

• To provide and operate the services.

• To provide our Customers with ongoing customer assistance and technical support

• To be able to contact our Visitors and Customers with general or personalized service-related notices and promotional messages.

• To create aggregated statistical data, which we may use to provide and improve our services.

• To comply with any applicable laws and regulations.

 

 

How do we store, use, share and disclose your personal information

Our company is hosted on the Wix.com platform.  Wix.com provides us with the online platform that allows us to sell our products and services to you.  Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications.  They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We use the information you give us only so that we can provide you a service or sell you a product, and answer any questions you may have about the services and products that we offer.  We do not share your information with other agencies or vendors except to provide you a service that you have requested, and we do not sell your information to other parties.

 

 

How we communicate with you

We may contact you to notify you regarding your service requests, to poll your opinions through surveys or questionnaires, to send updates about our organization, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce any agreement we may have with you.  For these purposes we may contact you via email, telephone, text message, or postal mail.

 

 

How we use cookies and other tracking tools

Our company is hosted on the Wix.com platform.  Wix uses cookies for important reasons, such as:

• To provide a great experience for our visitors and customers.

• To identify our registered members (users who registered to our site).

• To monitor and analyze the performance, operation and effectiveness of Wix's platform.

• To ensure our platform is secure and safe to use.

 

 

Opting out of communications or correcting your data

If you would like to review or correct any personal information we have about you, please contact us.  If you don’t want us to keep your data or to contact you anymore, please send your name, email address and phone number (for verification purposes) to Support@WildBirdAdventures.org.